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The SET Blog

SET: A case study from RFS

“SET has had such a positive impact on our sales productivity. It’s taken away the headache of the usual administration and given us more control. We get far better information and more time to talk to customers and prospects.” – Heidi Lavery, Client Engagement Manger RFS. About RFS We are a specialist resourcing and regulatory […]

6 Ways to Ensure a Smooth CRM Transition

Whether you’re transitioning into using a CRM for the first time or you’re switching to a new CRM, change can be difficult for your employees and processes. Luckily, you have the control in ensuring your CRM transition is a smooth ride. By keeping everyone involved you can keep the migration to a new CRM painless. […]

Three TOP ways CRM Data Can Boost Your Sales Pipeline

One clear advantage of having a CRM is that you can access centrally located customer data. 74% of CRM users say that their CRM system offers improved access to customer information. Sales professionals can be very resistant to CRM implementation at first as it seems like a lot of challenging work and can be a […]

4 Ways of Recapturing Inactive Customers

Smart businesses and sales professionals know that it’s necessary to focus on customer loyalty as much as customer acquisition. This is because it’s a lot easier to sell to existing customers rather than attract new ones. Businesses have a 60-70% chance of selling to existing customers and only a 5-20% chance of selling to a […]

SET launches Lead Forensics Integration

Discover how we combine the power of Lead Forensics with our CRM software. Imagine cutting edge, super-charged lead generation integrated seamlessly into your CRM, to empower your sales team and kickstart your marketing campaigns. Lead Forensics works 24/7, de-anonymizing your website traffic, allowing you to see the products and services your customers are interested in, […]

How to Hold a Productive Sales Meeting

Meetings are essential in the running of a successful sales operation but often thought of as an unnecessary pain in the back side. There are several ways in which they can be sabotaged for example; no-shows, twiddling of the thumbs, people playing on their phones, big talkers promising the world and the others hiding or […]

3 Very Important CRM Integrations for Sales Teams

Within the CRM industry, an integration is the connection path between two different software applications that allow them to work together to create better efficiency. Integrations share and exchange information across different platforms so you don’t have to keep switching between applications or adding duplicate information time and time again. They help to make your […]

5 Powerful Sales Prospecting Techniques You Should ALL Be Using

Believe it or not, even though prospecting plays an important part in new business sales, many sales professionals despise prospecting. Today, a majority of sales professionals use outdated and ineffective sales techniques instead of effective methods that could actually result in higher volume of better qualified leads (and increase the chance of them enjoying prospecting). […]

How to Effectively Sell Your Boss a New CRM

So you have found the one?! That amazing CRM that will change everything. From its flexible features and user friendly interface to its integrations and customisation options, this CRM couldn’t be a better fit for you and your team. HOWEVER, there is one thing standing in the way of you and your dream CRM, your […]

Keep it Fresh, Timing in Sales is Everything

Have you ever come home late from work to search your fridge only to find out that the meat, vegetable or cheese you were looking for has gone bad? The whole journey home consisted of what sauce you were going to knock up to accompany this tasty dish, surely you would be disappointed, right? Like […]

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